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Privacy policy

Please read this agreement entirely and carefully before accessing this website. By accessing the site, you agree to be bound by the terms and conditions below. If you do not wish to be bound by these terms and conditions, you may not access or use this site.

    Accessibility: We strive to ensure that the information on our website is accessible to all. If you use adaptive equipment to access the web and encounter problems, please contact us at the above details. We will provide the information in an alternate format, if possible. Please be specific when describing the information you seek.

    The type of personal information we collect: We use Google Analytics to analyze site usage, including how users arrive at the site, their actions on the site, browser type, and operating system. This data is not tied to personally identifiable information. For more on Google’s privacy practices, visit Google Analytics Privacy Overview.

    We also use session cookies to remember your login and shopping basket. These cookies are essential to the website's functionality. Disabling them may affect your experience. More details about session cookies can be found at Session Cookies Usage.

    How we store your personal information: The lawful basis we rely on for processing personal data is outlined under the UK General Data Protection Regulation (UK GDPR). We operate an "implied consent" policy, meaning we assume you are happy with the use of cookies unless you opt out by deleting them or browsing in anonymous mode (e.g., "Incognito" in Chrome). You can withdraw consent by contacting us.

    We primarily collect personal information for:

    • Name and address for delivery and warranty/product recall purposes.
    • Processing payments for goods.

      Your personal information is stored securely in our database, and we retain it for the product warranty period (1-3 years). After this period, your data will be deleted from our system.

      Your data protection rights: Under data protection law, you have rights including:

      • Right of access – You can request copies of your personal information.
      • Right to rectification – You can ask us to correct or complete your personal information.
      • Right to erasure – You can request the deletion of your personal information under certain circumstances.
      • Right to restrict processing – You can ask us to limit how we use your data in certain situations.
      • Right to object to processing – You can object to the processing of your personal information in specific circumstances.
      • Right to data portability – You can request the transfer of your personal information to another organization or yourself.

        Requests are free, and we will respond within one month. To make a request, contact us via our contact form.

        Legal Disclaimers:

        • No Warranties: This website is provided "as is" without warranties of any kind, express or implied. We do not guarantee the accuracy, completeness, or reliability of any content on the site. No advice or information provided shall create a warranty.
        • Disclaimer of Liability: Use of this site is at your own risk. We are not liable for any direct, indirect, incidental, special, or consequential damages that may arise from using or being unable to use the website.
        • Online Conduct: Visitors agree to use the website for lawful purposes only and refrain from posting harmful, defamatory, or illegal material.
        • Third-Party Content: We are distributors, not publishers, of content from visitors and third parties. We do not endorse or vouch for its accuracy or usefulness.
        • Disclaimer of Endorsement: Links to third-party websites or references to products and services are for convenience only and do not imply endorsement or sponsorship by us.
        • Information Subject to Change: The information on this website may include inaccuracies or typographical errors and is subject to change without notice.

          Privacy Policy of Globe Technologies

          1. Background Globe Technologies (“we”, “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, process, and store your personal data and informs you of your rights under the EU’s General Data Protection Regulation (EU) 2916/679 (“GDPR”) and other relevant laws. This policy applies when:

            • You use our customer support services.
            • You visit our website Greenworkstools.eu.
            • You engage with us through marketing, email, phone, or social media platforms.

          2. Definitions

            • Personal Data: Any information that can identify an individual, such as your name, address, email, phone number, and purchase history.
            • Processing: Activities involving personal data, including collecting, storing, using, transmitting, and erasing it.

          3. Data Controller Globe Technologies AB, with the registered address Hjortronvägen 3, SE-554 75 Jönköping, Sweden, is the data controller responsible for processing your personal data.

          4. Compilation of Personal Data Processing We process your personal data for the following key purposes:

            • Marketing: To send offers and newsletters. We collect your name and contact details based on your consent and store the data until you withdraw your consent.
            • Customer Support: To offer support and improve services. We process your contact details, purchase records, and survey responses based on our legitimate interest in providing support, with data stored for 24 months.
            • Legal Obligations: To comply with laws such as the Accounting Act. We may process personal identification numbers, purchase history, and correspondence as required by law.

          5. Why Do We Process Your Personal Data? We process your data to:

            • Provide customer care and support.
            • Improve our services and systems.
            • Send newsletters and offers.
            • Prevent fraud and comply with legal obligations.

          6. Legal Basis for Processing Your Data

            • Marketing and Newsletters: Based on your consent, we collect data like your name, address, email, and browsing history on Greenworkstools.eu.
            • Customer Support and Service Improvement: Based on legitimate interests, we process data such as your name, billing address, and contact details to provide efficient customer service.
            • Legal Obligations: We process data like your name, email, personal identification number, and purchase information to comply with legal requirements.

          7. Social Media Platforms We use Facebook, Instagram, and YouTube to communicate with customers and promote our products. Any personal data shared through these platforms, such as comments or photos, is processed by Globe Technologies in accordance with this policy. Offensive or inappropriate content can be reported and removed.

          8. Data Retention Period Personal data is stored only as long as necessary to fulfill the purposes outlined in this policy:

            • Marketing Data: Stored until consent is withdrawn.
            • Customer Support Data: Stored for 24 months after your matter is resolved.
            • Legal Obligations: Data is stored as long as legally required.

          9. Cookies We use cookies on Greenworkstools.eu to enhance user experience and gather analytics on site usage.

            • Persistent Cookies: Remember login details and preferences for future sessions.
            • Session Cookies: Track temporary user activities, such as language selection, during a single visit.

          10. Your Rights You have the following rights regarding your personal data:

            • Right to Access: You can request information about how we process your data and obtain a copy of it.
            • Right to Rectification: You can request correction of inaccurate or incomplete data.
            • Right to Erasure: Under certain conditions, you can request the deletion of your data.
            • Right to Restriction: You can request a temporary halt in the processing of your data if you dispute its accuracy or if the processing is unlawful.
            • Right to Data Portability: You can request a machine-readable copy of your data or its transfer to another service provider.
            • Right to Object: You can object to the processing of your data for marketing purposes or based on our legitimate interests.

          11. Consent We may process your personal data for marketing purposes with your consent. You can withdraw this consent at any time by contacting us or using the unsubscribe link in our emails.

          12. Profiling We analyze your behavior on our website and interactions with newsletters to improve our offers and services. This profiling is based on legitimate interests, and you can object to it at any time by contacting us.

          13. Data Transfers We may share your personal data with:

            • Globe Technologies group companies.
            • Service providers, such as payment processors and shipping companies.
            • Authorities, if required by law.
            • Potential buyers in the event of a business sale.

          14. Data Security We employ technical and organizational measures, including encryption, to protect your personal data from unauthorized access, loss, or damage. Access is restricted to authorized personnel only.

          15. Supervision and Compliance If you are dissatisfied with how we process your personal data, you may contact us or file a complaint with the supervisory authority, currently Datainspektionen (Swedish Data Protection Authority).

          16. Third Party Terms Some services may be subject to third-party terms, such as payment processors or shipping companies. These third parties are data controllers for your personal data and operate under their own privacy policies.

          17. Changes to this Privacy Policy We may update this Privacy Policy to comply with changes in legislation or business practices. We will notify you in advance of significant changes.

          18. Contact Us If you have questions or requests regarding your personal data, you can contact our Data Protection Officer at:

            • Email: dpo@greenworkstools.eu
            • Address: Hjortronvägen 3, SE-554 75 Jönköping, Sweden.

          Cookie Policy EU

          Cookies are used to enhance the functionality of Greenworkstools.eu and analyze site usage. Types of cookies include:

          • Persistent Cookies: Stored on your device to remember login details.
          • Session Cookies: Temporary and disappear when the browser is closed.

          Cookie examples:

          • GTM: Measures user interactions through Google Analytics for site improvement. This data is anonymous and does not identify users.